26 Sep 2013

All Zoho services down due to a switch fail

Posted by iwgcr

Zoho experienced an outage on September 26 2013 that affected all of its services. The outage started around 2:32 pm PST and lasted 52 minutes for most of the services, except ZohoMail which took three hours to restore. Zoho reported that the issue arose when a switch in the datacenter started losing packets. The switch, however, didn’t fail fully, so the backup switch didn’t take over.

Date

Service

Duration

Critical Data Lost

2013-9-26

Zoho

3 hours

no

 

References :

https://www.zoho.com/general/blog/zoho-outage-on-sep-26-2013.html

 

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