7 Aug 2013

Apple outages affect App Store, iTunes & FaceTime for hours

Posted by iwgcr

Apple servers and some services were down on August 7 2013.  Services that suffered were the App Store, iTunes Store, Mac App Store, iBook Store, iTunes Cloud, iCloud backup and FaceTime.

The outage started at 8:23 AM PDT and ended at 2:08 PM PDT when the problems with FaceTime were resolved:

  • 8:23 AM – 10:54 AM -PDT  Some users were affected. Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
  • FaceTime – 9:55 AM – 2:08 PM PDT – Some FaceTime users were affected. Users may have been unable to place FaceTime calls.

 

Date

Service

Duration

Critical Data Lost

2013-8-7

Apple Services

5 hours 15 minutes

no

 

References:

http://www.wirelessandmobilenews.com/2013/08/apple-server-ioutage-itunes-app-store-facetime-outage.html

http://www.technobuffalo.com/2013/08/07/itunes-store-suffering-outage-impacting-some-users/

http://appleinsider.com/articles/13/08/07/apple-outages-affect-app-store-itunes-facetime-for-hours

 

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