20 Dec 2012

AWS South America connectivity issue

Posted by iwgcr

amazonOn December 11, at 4:00 PM PST the Amazon Web Service data center of Sao Paulo (SA-EAST-1) has suffered connectivity issues that impacted services: CloudWatch, EC2, EMR, ElastiCache, RDS, SNS, SQS, VPC, CloudFormation, Direct Connect and Elastic Beanstalk. Those connectivity issues have made that users instances have lost their connection to the Internet or other Availability Zones.

All services was restored at 7:40 PM PST after human intervention to bring connectivity back to the impacted Availability Zone. Amazon have not explain the root cause of this connectivity issues.

Date

Service

Duration

Critical Data Lost

2012-12-11 Amazon Web Service 7,7 hours no