25 Feb 2013

IBM’s $80 million data centre go down for 2 days

Posted by iwgcr

ibm-cloudOn Monday February 18, at 3 AM, the IBM’s $80 Million Cloud Data Centre in New Zealand suffer an unexplained outage.

According an emailed statement from an IBM spokesperson:

While working to resolve the outage of New Zealand Virtual Server Services, a new technical issue was experienced which continues to affect the delivery of this particular service from the data centre

This datacenter provides cloud service to major IBM clients.

Blair Glubb, head of Localist.co.nz, said he was surprised to find out from the incident that IBM did not have a backup data centre.

“We’re not at liberty to discuss the IBM outage, other than to say that we continue to have absolute faith in the IBM Datacentre, and that this is a great reminder that even the best fail sometimes,” said chief executive Chris Maclean, IT company Maclean.

IBM has not disclosed what caused the outage or what it would do to prevent future occurrences.

(source1, source2)

Date

Service

Duration

Critical Data Lost

2013-02-18 IBM 55 hours unknown