10 Apr 2013

No iMessage or FaceTime for 5 hours

Posted by iwgcr

iMessageiMessage is an instant messenger service developed by Apple Inc. for iOS and OS X Mountain Lion.  The iMessage protocol is based  on Apple push notifications (APNS). FaceTime is a videotelephony software application and related protocol developed by Apple Inc.

Both dependent of a Keep-Alive connection with the Apple servers.

On April 09, 2013 9:11 PM UTC+1, Apple users were unable to place FaceTime calls and use iMessage until the April 10, 2013 2:20 AM UTC+1
No explanation was given by Apple about the outage.

(source)

Date

Service

Duration

Critical Data Lost

2013-04-09 Apple iMessage 5 hours no
2013-04-09 Apple FaceTime 5 hours no