23 Apr 2013

Salesforce.com EU0 search issue

Posted by iwgcr

This April 22, 2013 at 09:05 UTC the EU0 instance of salesforce.com users were unable to search for newly created or updated records.

According the salesforce.com Technology Team :

The problem was caused by resource contention on the EU0 Search tier. In response to the resource contention, a subset of Search queries were automatically routed to a secondary Search method which does not perform as well as the primary Search method. The resource contention was cleared and normal Search performance was restored.

Date

Service

Duration

Critical Data Lost

2013-04-22 Salesforce 30 minutes no

 

Leave a Reply

Message: