23 Apr 2013

Salesforce.com EU0 search issue

Posted by iwgcr

This April 22, 2013 at 09:05 UTC the EU0 instance of salesforce.com users were unable to search for newly created or updated records.

According the salesforce.com Technology Team :

The problem was caused by resource contention on the EU0 Search tier. In response to the resource contention, a subset of Search queries were automatically routed to a secondary Search method which does not perform as well as the primary Search method. The resource contention was cleared and normal Search performance was restored.




Critical Data Lost

2013-04-22 Salesforce 30 minutes no