25 Mar 2013

Salesforce.com NA13 instance go down after an upgrade

Posted by iwgcr

On Tuesday march 19, salesforce.com Technology Team need to increase the capacity of the NA13 database tier. Unfortunately , during this work, an unexpected error which caused instability in the Caching Layer of the database tier append.

Date

Service

Duration

Critical Data Lost

2013-03-19 Salesforce 9 hour no