10 May 2013

Salesforce CS9 disruption

Posted by iwgcr

This May, 04, 2013 the Salesforce;com CS9 instance was disrupted from 10h48 UTC to 11:57 UTC.

According the salesforce.com Technology Team

The problem was caused by a connectivity issue within the CS9 database tier. This issue subsequently caused the database to fault and become unresponsive. The connectivity issue was resolved, the database was brought back online and normal Salesforce services were restored.

Date

Service

Duration

Critical Data Lost

2013-05-04 Salesforce 1,1 hour no

 

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