6 Jun 2013

Salesforce NA7 evicted of all the database nodes

Posted by iwgcr

On June 1, 2013 from 13:30 UTC to 16:14 UTC, customers on the NA7 instance were unable to access the Salesforce application.

According the salesforce.com Technology Team:

The problem was caused by an unexpected fault during a routine maintenance that caused eviction of all the database nodes from the cluster.

Date

Service

Duration

Critical Data Lost

2013-06-01 Salesforce 2,75 hours no