26 Jun 2013

Apple’s iCloud and iTunes see service outages, 20% of users affected

Posted by iwgcr

While the issue has since been resolved, Apple’s iTunes Store was down from 4:25 p.m. to 5:45 p.m. Pacific on June 26 2013, with the outage affecting one fifth of the service’s users, according to company’s System Status webpage.

Just before the iTunes complication, about 1.5 percent of iCloud users were unable to use the cloud computing service’s document storage, Photo Stream, iPhoto Journals and Backup & Restore features. The iCloud downtime lasted from 12:44 p.m. to 1:33 p.m. PST.

It is unclear what caused the service interruption, and Apple has not commented on the issue.

A look at Tuesday’s status report shows iCloud email service was down for 45 minutes, while “some users” of iCloud Documents, Photo Stream, iPhoto Journals and Backup & Restore saw trouble for nearly two hours during the early morning hours. During the downtime, users may not have been able to send or receive attachments in iMessage.

Date

Service

Duration

Critical Data Lost

2013-6-26

iCloud

11 hours 30 minutes

no

 

Date

Service

Duration

Critical Data Lost

2013-6-26

iTunes

11 hours 30 minutes

no

 

Reference:

http://appleinsider.com/articles/13/06/27/apples-icloud-and-itunes-see-service-outages-20-of-users-affected

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