15 Feb 2013

Azure SQL Reporting Services outage: 5 days and counting

Posted by iwgcr

windows-azureWindows Azure SQL Reporting is a cloud-based reporting service for the Windows Azure Platform built on SQL Server Reporting Services technologies. SQL Reporting provides many benefits, including rapid provisioning, cost-effective scalability, high availability, reduced management overhead, and secure access for viewing and managing reports.

On February 11, at 7:26 AM UTC, the SQL Reporting Services suffer an outage in the East US sub-region. According the Windows Azure Service Dashboard, customer data are not affected but restoration steps will be a long running procedure.

On February 12, at 4:00 PM UTC, Microsoft engineer said:

This region is now open to existing customer deployments. We are currently 25% through the restoration process for existing customers that were previously impacted.

And the service at this region was open to all existing and new customer deployments at 5:00 PM UTC

On February 13, at 7:45 PM UTC, the Windows Azure Service Dashboard indicate:

We are currently 45% through the restoration process for existing customers that were previously impacted.

The full recovery was planned on 2/15/2013 at 2:00 AM UTC but extended to 2/15/2013 at 10:00 PM UTC 30 minutes later.

EDIT: the Windows Azure Service Dashboard indicate:

16-Feb-13  ·  10:40 AM UTC
Restoration for all impacted customers is complete. Azure SQL Reporting Services is now available and fully operational.

Date

Service

Duration

Critical Data Lost

2013-02-11 Windows Azure 5 days no

 

 

 

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One Response to “Azure SQL Reporting Services outage: 5 days and counting”

  1. [...] vendros and not enough looking after the customers? This comes directly after a week long outage of one of Microsoft’s SQL server components in Azure. This is not the first time that we have discussed major outages on Azure and probably won’t [...]