11 Feb 2013

Difficulties in Salesforce NA2

Posted by iwgcr

The Thursday, February 7, 2013 was not a good day for Salesforce customers who use the NA2 instance.

Between performance degradation making access difficult saleforce.com and service disruption making them impossible from 5:38 UTC to 15:39 UTC  salesforce.com customers were not able work with their SaaS solution.

The salesforce.com Technology Team did not (yet) explain the root cause.

Date

Service

Duration

Critical Data Lost

2013-02-07 Salesforce 10 hours no