10 Jan 2014

Dropbox goes down for 2 days

Posted by iwgcr

The file storage and sharing site went offline on Friday, January 10 2014 and continued to suffer problems even after returning to life over the weekend. The remaining issues were corrected and the core service was restored as of Sunday 4:40 PM PT, according to Dropbox. For example, one issue prevented Dropbox users from sharing folders.

On Friday at 5:30 PM PT, we had a planned maintenance scheduled to upgrade the OS on some of our machines,” Dropbox’s head of infrastructure, Akhil Gupta, said in a blog posted on Sunday. “During this process, the upgrade script checks to make sure there is no active data on the machine before installing the new OS. A subtle bug in the script caused the command to reinstall a small number of active machines. Unfortunately, some master-slave pairs were impacted, which resulted in the site going down.”

Date

Service

Duration

Critical Data Lost

2014-1-10

Dropbox

47 hours

no

Resources:

http://techcrunch.com/2014/01/12/dropbox-outage-internal-maintenance/

http://news.cnet.com/8301-1023_3-57617116-93/dropbox-outage-sparked-by-buggy-server-upgrade/

Tags:

Leave a Reply

Message: