23 Sep 2013

Google: Dual network failure causes Gmail outage

Posted by iwgcr

On Monday, 23rd of September, Google’s Gmail service suffered from delivery delays and a backlog of messages due to the failure of two unrelated network paths. The outage began at 5.54am PST, and the backlog of messages was cleared by 4.00pm PST, Google said in a blog post. The company said that 71 percent of messages had no delay, and that the average delay on the 29 percent of affected messages was 2.6 seconds.

Significant delays of more than two hours did occur for 1.5 percent of messages, and Google said that “users who attempted to download large attachments on affected messages encountered errors”.

 

Date

Service

Duration

Critical Data Lost

2013-09-23 Google Gmail service 10 hours 6 minutes no

 

Resources:

http://www.zdnet.com/google-docs-gmail-hit-by-service-disruption-company-says-its-investigating-7000020999/

http://www.zdnet.com/google-dual-network-failure-behind-mondays-gmail-outage-7000021182/

 

Tags: , , ,

Leave a Reply

Message: