18 Jun 2013

Availability Ranking of World Cloud Computing – June 2013 Update

Posted by iwgcr

Press Release

Paris, June 18, 2013. The International Working Group on Cloud Computing Resiliency (IWGCR) formed in March 2012 by Telecom ParisTech and Paris 13 University has published on June 18, 2013, the second Availability Ranking of World Cloud Computing (ARWC). This updated publication includes all data collected by the IWGCR in 2012.

Laurent Séguin, Coordinator of IWGCR, says  “During third and fourth quarters of 2012, unavailability data published by Cloud providers themselves was taken into account in our information sources. Latest statistics show an average of  22.78 hours of downtime or 99.74% of availability in 2012. Average downtime in 2012 is thus three times higher than in previous estimates.”

Nicolas Guillaume, Head of Communication & Public Affairs EMEA of Cedexis, add “The causes of downtime are many and diverse. To reduce its effects, it is desirable for users of cloud computing  to avoid centralizing their entire service and data from the same provider. Multi-provider strategies are now the rule to prevent damaging incidents and downtime.”

Jean-Paul Smets, CEO of ViFiB said “The disaster which happened at FirstServer in Japan caused the loss of data for more than 5,000 enterprises due to a combination of human error and software bug. It illustrates the reasons why disaster recovery procedures are still required for users of Cloud Computing services.”

Maurice Gagnaire, Professor at Telecom ParisTech adds “IWGCR works to improve data sources which Availability Ranking of World Cloud Computing is based on. Improved data will help scientific studies and knowledge of Cloud resiliency.”

Christophe Cérin, Professor at Paris 13 University, concludes “The Availability Ranking of World Cloud Computing – as any ranking – is tightly related to the estimation method which was adopted. Current ranking relies on public press reports and cloud provider reports. We encourage reading the report to understand the limitations of the current ranking and how we plan to improve it in the future.”

The report can be downloaded here: Downtime Statistics of Current Cloud Solutions – June 2013 Update (PDF) (PDF). Current ranking (2007-2012) is:

Rank Service Availability (%) Yearly Unavailability (hour)
1 FirstServer 99,994 0,083
2 Tumblr 99,977 0,333
3 Cisco 99,966 0,500
4 Facebook 99,966 0,500
5 Zoho 99,966 0,500
6 ServerBeach 99,954 0,667
7 Cerner 99,943 0,833
8 Paypal 99,943 0,833
9 GoDaddy 99,932 1,000
10 Yahoo 99,932 1,000
11 VMware Cloud Foundry 99,886 1,667
12 GitHub 99,863 2,000
13 Twitter 99,852 2,167
14 MailChimp 99,840 2,333
15 Netflix 99,772 3,333
16 Amadeus Check-in 99,749 3,667
17 Google Apps 99,670 4,822
18 Apple iCloud mail 99,658 5,000
19 Microsoft 99,646 5,167
20 SalesForce 99,608 5,727
21 Microsoft Xbox Live 99,304 10,167
22 Hostway 99,178 12,000
23 RIM 99,178 12,000
24 Microsoft Windows Azure 98,727 18,583
25 Microsoft T-Mobile Sidekick 98,082 28,000
26 Navisite 98,082 28,000
27 OVH 98,059 28,333
28 Amazon Web
Service		 97,435 37,450

Permanent Link

http://iwgcr.org/availability-ranking-of-world-cloud-computing-2012-update

Contact Information

Name: Jean-Paul SMETS (French, English, Spanish, Japanese)
Email: contact@iwgcr.org
Phone: +33 629 02 44 25

About IWGCR

The International Working Group on Cloud Computing Resiliency (IWGCR) is a working group with a mission to monitor and analyze Cloud Computing resiliency. The working group is composed of I.T. Executives, academic researchers and industry representatives.