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11 Oct 2013

Twitter timeline issue

Posted by iwgcr. No Comments

Twitter users experienced issues viewing timeline on October 11 2013. The issue also affected the ability to get new Tweets on mobile clients. Twitter later explained that the issue was due to a ‘code-related error’.

Date

Service

Duration

Critical Data Lost

2013-10-11

Twitter

3 hours 8 minutes

no

 

References:

http://status.twitter.com/post/63765159379/issue-viewing-timelines

8 Oct 2013

Outage at Yahoo-owned site preventing users from uploading and browsing images

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Photo-sharing site Flickr was down on Tuesday October 8th 2013, preventing the site’s users from uploading and browsing images.

It wasn’t immediately clear how long the site had been offline or what the cause was, but the Yahoo-owned site’s home page was replaced by a message saying it was aware of the problem and was working to resolve the issue. At 8:50 p.m. PT Flickr was back up.

Date

Service

Duration

Critical Data Lost

2013-10-8 Yahoo Flickr 1 hour no

 

Resources:

http://news.cnet.com/8301-1023_3-57606621-93/photo-sharing-site-flickr-experiences-outage/

 

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4 Oct 2013

Amazon: Increased Launch Error Rates

Posted by iwgcr. No Comments

Between 4:40 PM and 6:30 PM PDT on October 4 Amazon experienced increased error rates for new launches of instances within a VPC in the US-EAST-1 Region.

Date

Service

Duration

Critical Data Lost

2013-10-4

Amazon Cloud

1 hour 50 minutes

no

 

 

 

Reference:

http://status.aws.amazon.com/

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3 Oct 2013

Spliced fibers cause downtime for OVH

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According to their status page, OVH had an outage on October 3 2013 starting at 15:59. The outage happened when 2 fiber connections got lost between Montreal and Beauharnois.  It was resolved at 22:37 the same day by rerouting the traffic through an emergency route

Date

Service

Duration

Critical Data Lost

2013-10-3

OVH

6 hours 38 minutes

no

 

References:

http://status.ovh.net/?do=details&id=5527

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2 Oct 2013

MailChimp login issue

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MailChimp experienced an outage on October 22013 at 2:04 PM that prevented users from loging into their accounts. The issue was resolved three hours later as MailChimp posted an update:

“Hi folks, we’ve been given the all clear from our engineers; everything looks to be up & running once again as expected. If you continue to run into trouble or experience any residual issues, don’t hesitate to get in touch with our support team directly; they’ll be happy to take a closer look at your account and help get everything sorted. Apologies for the inconvenience and thanks again for your patience. “

Date

Service

Duration

Critical Data Lost

2013-10-2

MailChimp

3 hours 21 minute

no

 

References:

https://twitter.com/MailChimpStatus/status/385510628313808896

https://twitter.com/MailChimpStatus/status/385522302856990720

https://longreply.com/r/4951ec7f

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2 Oct 2013

Apple system outage

Posted by iwgcr. No Comments

Apple reported some system outages early Wednesday Otober 2nd 2013, with multiple services going down between 9:30 and 11:00 am. Game Center and FaceTime were also down for a shorter period of time around 9:30, an outage lasting till 9:45 or so. Apple posted an update:

“Multiple Services – 9:28 AM – 10:57 AM – Some users were affected
Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.”

 

Date

Service

Duration

Critical Data Lost

2013-10-2 Apple 1 hour 29 minutes no

 

References:

http://www.cultofmac.com/248131/its-not-you-how-to-know-when-apple-services-are-down/

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1 Oct 2013

Amazon: Increased API error rates

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Between 8:52 PM and 10:08 PM PDT some describe API requests for VPC resources reported inconsistent information in the US-WEST-2 Region.

Date

Service

Duration

Critical Data Lost

2013-10-1

Amazon Cloud

1 hour 16 minutes

no

 

 

 

Reference:

http://status.aws.amazon.com/

 

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1 Oct 2013

Amazon: Increased API error rates

Posted by iwgcr. No Comments

Between 3:48 PM and 4:15 PM PDT on October 1st Amazon experienced increased API error rates and latencies in the US-EAST-1 Region.

Date

Service

Duration

Critical Data Lost

2013-10-1

Amazon Cloud

27 minutes

no

 

 

 

Reference:

http://status.aws.amazon.com/

Tags:

26 Sep 2013

eBay global outage

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eBay, the biggest online marketplace that serves more than 100 million users globally, experienced outage from 11:45 pm PST on August 22 through 6:00 am PST on August 23. According to the eBay announcements website, the outage “was the result of technical issues which occurred during regularly scheduled maintenance”. Moreover, the website states that “at no point during this incident was any personal information at risk”.

 

Date

Service

Duration

Critical Data Lost

2013-08-22 to 2013-08-23 eBay 6 hour 15 minutes no

Reference:

http://announcements.ebay.com/2013/08/a-message-regarding-last-nights-site-outage/

 

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26 Sep 2013

All Zoho services down due to a switch fail

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Zoho experienced an outage on September 26 2013 that affected all of its services. The outage started around 2:32 pm PST and lasted 52 minutes for most of the services, except ZohoMail which took three hours to restore. Zoho reported that the issue arose when a switch in the datacenter started losing packets. The switch, however, didn’t fail fully, so the backup switch didn’t take over.

Date

Service

Duration

Critical Data Lost

2013-9-26

Zoho

3 hours

no

 

References :

https://www.zoho.com/general/blog/zoho-outage-on-sep-26-2013.html